VM 245 Management Topics for VT I

Credit: 1.5

Course Offered: Spring, Fall

Prerequisite Courses: VM 105, BMS 116, BMS 136, VCS 201

Course Description:

This course is the first of two courses that provide basic instruction in the concepts of a veterinary technician's role in the management of day-to-day operations of a veterinary clinic. VM 245 will place an emphasis on the problems that can be associated with ethical and liability issues that a veterinary technician may face, medical records, inventory, marketing and fees, writing cover letters and resumes, and job interview techniques

Course Objectives:

Discuss the roles that an RVT can play in the management of a veterinary hospital.
Discuss entry-level skills and information for RVT's related to managing careers, clients, patients, veterinary staff team, and hospital management.

Method of Delivery: Primarily textbook readings and journal articles, Bulletin Board discussions and assignments/projects. The assignments/projects will be submitted to the instructor via e-mail attachments. Supplemental material will be offered on line as content (in addition to the textbook).

Textbooks:

Title	Author	ISBN
Clinical Textbook for Veterinary Technicians, 7th Edition	McCurnin	9781416057000
The Overnight Resume, 3rd Edition	Donald Asher	158008091X

Modules:

Module 1: Marketing Yourself
Module 2: Ethical & Legal Issues in the Veterinary Profession
Module 3: Office Management Issues
Module 4: Inventory Issues
Module 5: Marketing Issues
Module 6: Fee Issues
Module 7: Veterinary Team Issues