Our receptionists are a vital part of the Small Animal Hospital by helping to insure that you and your pet's visit with us is a pleasant experience. They serve you by scheduling your pet's appointment, making sure your pet is seen on time, answering any non-medical questions that you may have, receiving your phone calls if your pet is staying with us for a while, and helping you understand your bill when your pet is being discharged. Because pets are part of their families too, they know this may be a difficult time for you and are pleased to assist you throughout your visit.